Great Moments in Customer Service: The Marlins threaten to sue longtime season ticket holders

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The Miami New Times reports the latest in Jeff Loria’s apparent plot to alienate every single person on the planet: suing the team’s fans when they have the audacity to complain about something.

The upshot: Bill and Jan Leon have been Marlins season ticket holders since 1998. Last year they moved with the team to the new park and entered into a two-year agreement for tickets, covering 2012 and 2013. They say their season ticket agreement allows them to move their seats if they didn’t like the location after the first year in the new ballpark. They didn’t like it because, after they checked out their seats and entered into the agreement, the Marlins put up a billboard and padding that obscured their view.  So the Leons said they didn’t want those seats anymore. They wanted to be moved further down the third base line.

They got no response from the team and their request to be moved went unanswered, they say. So they gave an ultimatum: move them to a different pair of seats or they wouldn’t pay for the second season.  Then they got a letter dated March 8 which demanded that they pay for the seats or else the team would sue them. There’s a scanned copy of the letter in the linked article.

The Marlins at this point have, what, a few hundred season ticket holders? And how many with the tenure of the Leons? Tell me: does anyone in the Marlins place NOT try to accommodate these people? Does anyone in their right mind threaten them with a lawsuit?  Even if the Leons are blowing smoke and this is really some ploy to get out from under their season ticket agreement, is this the best way to handle it? Or does one in the Marlins’ place instead call their bluff, see if they’re still unwilling to pay and then proceed to collection via less obnoxious means?

What in the hell is wrong with that team?

(link via CBS Sports.com)

Gio Gonzalez has a high ankle sprain, will be replaced on the NLCS roster

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It was understandable if you forgot about it given that it happened hours and hours before the end of the game, but Gio Gonzalez left in the second inning of Game 4 of the NLCS after coming down funny on his ankle while fielding a ball in play.

While Gonzalez attempted to stay in the game after that it was clear that he was not right, so the Brewers went to the bullpen. After the game, it was clear why he wasn’t right: Brewers manager Craig Counsell said that Gonzalez had a high ankle sprain and that it was likely he would be replaced on the roster with another pitcher.

This may actually benefit Milwaukee in the very short term given that Milwaukee used six relievers last night, so there will be a fresh arm on staff for Game 5 tonight. It does mean, however, that Gonzalez’ season is over, as a player replaced due to injury in one playoff series is required to sit out the next one. If the Brewers make it to the World Series, Gonzalez will not be available no matter how he is health, wise.

Counsell did not say which pitcher will replace Gonzalez on the roster. We’ll find out for sure later today. Among the possibilities are Chase Anderson, Zach Davies, Jordan Lyles and Matt Albers.