The Miami Marlins ticket office people are total professionals

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Out of pure curiosity and, I will admit, an impish desire to stir up trouble, I called the Miami Marlins season ticket office a few minutes ago to see what, in light of the latest fire sale, the party line is among people trying to sell Marlins season tickets.

Figuring it has to be a rough morning for these guys, I played it straight up, merely inquiring about tickets, ticket prices and the like and didn’t try to give anyone a hard time. I wasn’t wanting to fool anyone, either. Just to see what sort of pitch was ruling the day.  I did claim that I was interested in getting information about ticket pricing and availability, but did not say I was poised to purchase. I mostly just wanted to hear what they’re telling people today.

The upshot:  the folks in that office are total pros. Honest. No baloney, but still doing their jobs and anticipating what is bound to be a lot of negative fan reaction.

The woman I spoke with was very pleasant. She talked up the ballpark and the experience of going to Marlins games and the enjoyable nature of baseball in general.  There were no over-the-top claims of team quality or hard sells to be found.

Towards the end of the call I said that I noticed the news about the trade last night and asked if that had led to a lot of negative reaction. She was honest and said, yes, they’ve gotten some angry calls today and that some people were not renewing tickets (though this was not connected to the trade; just that, in general, not everyone was renewing, which is obvious). She mentioned that there was a staff meeting about the trade this morning to let everyone know about the latest news.  She said that it’s understandable that some people are going to be upset, but that there were some good young players coming over in the trade so that, from a baseball perspective, there is a lot to be optimistic about.

And all of that was true.  It was quite refreshing actually. No b.s. coming from them at all.  She followed up with a friendly email, again, noting that while some people are understandably having a hard time getting enthused, it’s a good time to get tickets.

If only the top of that organization was so honest, professional and pleasant.

Cubs won’t make Kyle Schwarber available in trade talks

Kyle Schwarber
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Bob Nightengale of USA Today reports that the Cubs won’t deal Kyle Schwarber this winter, despite multiple inquires from teams around the league. Schwarber is approaching his first year of arbitration and will remain under team control for another three seasons before reaching free agency in 2022.

The decision comes on the heels of one of the strongest seasons of the 25-year-old outfielder’s short career. Over 137 games and 510 PA for the Cubs, he proved a passable defender in left field and batted .238/.356/.467 with 26 home runs, an .823 OPS, and 3.2 fWAR in 2018. He also led the National League in intentional walks, with 20, and bumped up his total walks from 59 in 2017 to 78.

Despite his marked improvements from previous years, Schwarber’s performance still left something to be desired — specifically against left-handed pitchers, who held the slugger to a paltry .224/.352/.303 with four extra-base hits across 91 PA. Still, it’s evident the Cubs feel Schwarber is capable of strengthening his splits in the years to come, and they might stand to get more value from him on the field than they would in a trade this offseason.

Of course, that’s not to say the Cubs intend to pass the Winter Meetings in total silence, especially as they’ll be seeking bullpen and catching depth in advance of their 2019 run at the division title. As club president Theo Epstein remarked last week, “We’re certainly open and active in trade talks with a lot of deals that usually don’t come to fruition. So, we may make some trades. We could make big ones that transform the roster. We may make smaller complementary ones. But there’s certain things we’d like to accomplish.”