That's customer service

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I figured I’d have to jump through 50 hoops this morning in order to get my refund for last night’s rainout, but this email just popped into my box:

Your credit card will automatically be
credited the ticket price and convenience charges, and should post to
your account within 7 to 10 business days.  Please note, the $
3.35 per order processing fee, any ticketFast, or UPS delivery charges and in-store pick up charges are non-refundable.

Given that it’s the Yankees and Tickermaster we’re talking about here I didn’t expect that I’d have to do . . . nothing.

Of course, why they charged me “processing fees” and “service charges” despite the fact that I printed out the ticket myself and never interacted with a human being is an open question, but I’m in a good mood today and will refrain from attacking big monopolistic ripoff artists until, I dunno, next week.

Bradley Zimmer to miss 8-12 months after shoulder surgery

Cleveland Indians v Minnesota Twins
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Indians outfielder Bradley Zimmer is out for the year after undergoing arthroscopic surgery on his right shoulder, the team announced Saturday. The projected recovery timetable spans anywhere from 8-12 months, which puts Zimmer’s return in the second half of the 2019 season, assuming that all goes well.

Zimmer, 25, had not made an appearance for the Indians since June 3. He racked up a cumulative nine weeks on the major- and minor-league disabled lists this season and will have finished his year with a .226/.281/.330 batting line, seven extra-base hits, and four stolen bases in 114 plate appearances.

The outfielder reportedly sustained his season-ending injury during a workout in Triple-A Columbus, where Cleveland.com’s Joe Noga says Zimmer began feeling discomfort in his shoulder after completing a set of one-handed throwing drills. Comments from club manager Terry Francona suggest that the Indians have every reason to believe that he’ll make a full recovery by next summer, though it’s not yet clear whether or not he’ll need additional time to readjust to a full workload when he takes the field again.