The Rockies aren’t doing that great and, on the Fourth of July, they got their butts handed to them. One fan, who took his family over 200 miles from Grand Junction, CO to Denver to see that game, filled out a fan satisfaction form after the game and dropped it in a box.
I’m sure many of you have done that before at ballparks, retail stores, restaurants, whatever. I’m guessing most of you have never received a response. I haven’t. And I certainly have never received a response directly from the owner of the business. But this fan from Grand Junction did. From News Channel 5 in Grand Junction:
“I pretty much just filled out the survey and kinda wrote a little bit about how it’s frustrating to spend the money and go see [Rockies] teams that are constantly struggling all the time,” said Ferguson.
Two days later, he found out his comments did not go unnoticed. Ferguson received a reply in his inbox simply stating, “If product and experience that bad don’t come!”… signed owner, chairman and CEO of the Colorado Rockies Dick Monfort.
Monfort was seemingly so eager to respond back to the fan that he sent the response by telegram. At least I’m assuming it was based on the lack of articles in the note.
Don’t worry, Dick. If the team continues to stink, they won’t.
Anyway, I can see a fan complaint like that not rising to the attention of the actual owner of the team. And I can see, if such fan complaints did rise to the attention of the owner of the team, the owner trying to turn it into a good customer service moment of some kind. But I really can’t figure out how the owner of a team figures that a snippy little response like that is a better idea than simply ignoring it or doing something nice.
Dennis Lin of the San Diego Union Tribune reports that Padres pitcher Carter Capps will undergo surgery this offseason to address thoracic outlet syndrome, which doctors believe caused the right-hander’s blood clots. The Padres hope to have him ready by spring training next year.
Capps, 27, underwent Tommy John surgery last year and didn’t debut this season until August 7. He made 11 relief appearances, yielding nine runs on 12 hits and two walks with seven strikeouts in 12 1/3 innings. He went back on the DL on September 12 due to the blood clot issue.
The Padres acquired Capps from the Marlins last July in the Andrew Cashner trade which ended up having a lot of moving parts. Capps will enter his third and final year of arbitration eligibility this offseason. It’s quite possible the Padres choose to non-tender him.
Diamondbacks manager Torey Lovullo is considering pushing Zack Greinke‘s next start to this weekend in order to line him up to start the National League Wild Card game on normal rest, Nick Piecoro reports. The D-Backs open up their final series of the season, a three-game set, on Friday against the Royals in Kansas City. Greinke is currently on track to start Wednesday against the Giants and the team has an off day on Thursday.
Robbie Ray has been the Diamondbacks’ best pitcher by several measures, including ERA (2.95) and K/9 (12.3), but Greinke has been quite good himself (3.18) and has nine postseason starts under his belt in his career. He’s acclimated to postseason pressure. The D-Backs also signed Greinke to a $206.5 million contract two years ago, which is likely a factor.
The D-Backs are still waiting to find out which opponent will fly to Arizona for the Wild Card game on October 4. Currently, the Rockies hold a two-game lead over the Brewers and lead the Cardinals by 2.5 games.