Great Moments in Customer Service: The Marlins threaten to sue longtime season ticket holders

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The Miami New Times reports the latest in Jeff Loria’s apparent plot to alienate every single person on the planet: suing the team’s fans when they have the audacity to complain about something.

The upshot: Bill and Jan Leon have been Marlins season ticket holders since 1998. Last year they moved with the team to the new park and entered into a two-year agreement for tickets, covering 2012 and 2013. They say their season ticket agreement allows them to move their seats if they didn’t like the location after the first year in the new ballpark. They didn’t like it because, after they checked out their seats and entered into the agreement, the Marlins put up a billboard and padding that obscured their view.  So the Leons said they didn’t want those seats anymore. They wanted to be moved further down the third base line.

They got no response from the team and their request to be moved went unanswered, they say. So they gave an ultimatum: move them to a different pair of seats or they wouldn’t pay for the second season.  Then they got a letter dated March 8 which demanded that they pay for the seats or else the team would sue them. There’s a scanned copy of the letter in the linked article.

The Marlins at this point have, what, a few hundred season ticket holders? And how many with the tenure of the Leons? Tell me: does anyone in the Marlins place NOT try to accommodate these people? Does anyone in their right mind threaten them with a lawsuit?  Even if the Leons are blowing smoke and this is really some ploy to get out from under their season ticket agreement, is this the best way to handle it? Or does one in the Marlins’ place instead call their bluff, see if they’re still unwilling to pay and then proceed to collection via less obnoxious means?

What in the hell is wrong with that team?

(link via CBS Sports.com)

Report: Bryan Shaw has two multiyear offers on the table

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Free agent reliever Bryan Shaw has received two multiyear offers, Paul Hoynes of the Cleveland Plain Dealer reports. The teams in question have not been revealed, but the demand for Shaw is expected to be high as he comes off of a career-best season.

The 30-year-old right-hander went 4-6 in 79 appearances for the Indians, drawing a 3.52 ERA, 2.6 BB/9 and 8.6 SO/9 in 76 2/3 innings. He ranked 12th among qualified relievers with 1.6 fWAR, his highest mark to date, and proved instrumental in helping the club reach their second consecutive division title in 2017.

The Mets are the last known team to show interest in Shaw, as the New York Post’s Mike Puma reported Wednesday. Nothing has been officially confirmed by the club yet, naturally, but they could still use a couple of arms to round out the bullpen behind Jerry Blevins, AJ Ramos and Jeurys Familia and it’s worth noting that the right-hander has already worked closely with Mets’ skipper and former Indians’ pitching coach Mickey Callaway. While Shaw’s proven consistency and durability should appeal to a wide variety of teams, he’s due for a big payday after making just $4.6 million in his last year with the Indians.