The Miami Marlins ticket office people are total professionals


Out of pure curiosity and, I will admit, an impish desire to stir up trouble, I called the Miami Marlins season ticket office a few minutes ago to see what, in light of the latest fire sale, the party line is among people trying to sell Marlins season tickets.

Figuring it has to be a rough morning for these guys, I played it straight up, merely inquiring about tickets, ticket prices and the like and didn’t try to give anyone a hard time. I wasn’t wanting to fool anyone, either. Just to see what sort of pitch was ruling the day.  I did claim that I was interested in getting information about ticket pricing and availability, but did not say I was poised to purchase. I mostly just wanted to hear what they’re telling people today.

The upshot:  the folks in that office are total pros. Honest. No baloney, but still doing their jobs and anticipating what is bound to be a lot of negative fan reaction.

The woman I spoke with was very pleasant. She talked up the ballpark and the experience of going to Marlins games and the enjoyable nature of baseball in general.  There were no over-the-top claims of team quality or hard sells to be found.

Towards the end of the call I said that I noticed the news about the trade last night and asked if that had led to a lot of negative reaction. She was honest and said, yes, they’ve gotten some angry calls today and that some people were not renewing tickets (though this was not connected to the trade; just that, in general, not everyone was renewing, which is obvious). She mentioned that there was a staff meeting about the trade this morning to let everyone know about the latest news.  She said that it’s understandable that some people are going to be upset, but that there were some good young players coming over in the trade so that, from a baseball perspective, there is a lot to be optimistic about.

And all of that was true.  It was quite refreshing actually. No b.s. coming from them at all.  She followed up with a friendly email, again, noting that while some people are understandably having a hard time getting enthused, it’s a good time to get tickets.

If only the top of that organization was so honest, professional and pleasant.

Giants fans will have to pay a surcharge to park at Athletics games

Getty Images
Leave a comment

Athletics president Dave Kaval is ready to take full advantage of the interleague series between the Giants and A’s this season. While the two teams customarily play a few preseason “Battle of the Bay” games each year, they’re also scheduled to meet each other six times during the regular season; once for a three-game set in San Francisco, then for a three-game set in Oakland. On Saturday, Kaval announced that any Giants fans looking to park at the Coliseum this year will be charged $50 instead of the standard, general admission $30 — an additional “rivalry fee” that can be easily waived by shouting, “Go A’s!” at the gate.

This isn’t the first time that a major-league team has tried to keep rival fans at bay, though Kaval doesn’t seem all that intent on actually driving fans away from the ballpark. Back in 2012, the Nationals staged a “Take Back the Park” campaign after people began complaining that Phillies fans were overtaking Nationals Park during rivalry games. They limited a single-series presale of Nats-Phillies tickets to buyers within Maryland, Virginia and the District of Columbia in hopes of filling the stands with a few more friendly faces. Washington COO Andy Feffer told the press that while he would treat all guests with “respect and courtesy,” he wanted Phillies fans to feel irked enough to pay attention to the Nationals. In the end, things went… well, a little south for all involved.

Whether the Giants are planning any retaliatory measures has yet to be seen, but it’s not as if this is going to be an enforceable rule. The real travesty here, if you’re an A’s fan or just pretending to be one, is that the parking fees have increased from $20 to $30 this season. Unless you’re a season ticket holder with a prepaid $10 parking permit, it’s far better to brave the crowds and take advantage of local public transportation. There are bound to be far fewer irate Giants fans on BART than at the gates — even if the gag only lasts a few days out of the year.