That's customer service

Leave a comment

I figured I’d have to jump through 50 hoops this morning in order to get my refund for last night’s rainout, but this email just popped into my box:

Your credit card will automatically be
credited the ticket price and convenience charges, and should post to
your account within 7 to 10 business days.  Please note, the $
3.35 per order processing fee, any ticketFast, or UPS delivery charges and in-store pick up charges are non-refundable.

Given that it’s the Yankees and Tickermaster we’re talking about here I didn’t expect that I’d have to do . . . nothing.

Of course, why they charged me “processing fees” and “service charges” despite the fact that I printed out the ticket myself and never interacted with a human being is an open question, but I’m in a good mood today and will refrain from attacking big monopolistic ripoff artists until, I dunno, next week.

Angels hire Brad Ausmus as special assistant to the GM

Norm Hall/Getty Images
2 Comments

Jeff Fletcher of the Orange County Register reports that the Angels have hired former Tigers manager Brad Ausmus as a special assistant to GM Billy Eppler.

Ausmus, 48, managed the Tigers for four seasons, accruing a 314-332 (.486) record. The Tigers fired him after the 2017 season and hired former Twins manager Ron Gardenhire in his place.

Ausmus will assist with scouting and evaluations of players in the Angels’ system, amateurs, and players in other organizations.